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Santander Assets Management Santander Assets Management

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INDIVIDUAL INVESTMENT

Should you require any information about your funds you should contact your adviser or platform provider if you invested directly through a platform, fund supermarket, external intermediary adviser or an independent financial adviser.

If you have invested in our funds via Santander UK, please contact your usual Santander UK adviser. More information and contact details  for Santander UK can be found here.

If you have any doubt about the suitability of an investment, please contact a financial adviser.

COMPLAINTS

We understand sometimes things don't go as expected and we will do all we can to help and put things right if something has gone wrong. 

If you would like to log a complaint or follow up on a complaint related to your individual investment, please contact the third party provider or platform you used to invest. Please note we do not hold personal investment details for individual investors

However, if you still feel your complaint is related to something we did wrong, the best way for us to understand and resolve your complaint is for you to email SAMUKComplaints@santanderam.com

Complaint handling guidelines can be viewed below.

OUR COMPLAINTS PROCEDURE