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Cookie policy

Our website uses technology to collect information about its use, to distinguish between users, to help us provide you with a good experience and to allow us to improve the site and the service we offer. This means that when you visit our website, cookies or similar technologies will be placed on your computer or other device.

What are cookies?

Cookies are files that are stored on a user’s computer when navigating the Internet and that, in particular, contain a number that allows the user’s computer to be unequivocally identified, even if the user changes locations or IP addresses. Cookies are installed while navigating the Internet, either by websites that the user visits or by third parties with which the website engages, and allows the latter to become aware of the user’s activity on the same site, or on others with which it engages, for instance: the location from which it accesses the site, connection time, the device from which it accesses (fixed or portable), the operating system and navigator used, most-visited websites, number of clicks, and the data regarding the user’s behaviour on the Internet.

The website can be accessed without needing the cookies to be activated, although deactivation may prevent the site from operating correctly.

Authorization for the use of cookies

Users or visitors to the page accept that, when navigating the site, they expressly consent to the use of cookies as described below.

You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it.  You may also delete or refuse, some or all of the cookies, on our website at any time.

Types of cookies

Depending on the length of time a cookie stays on your device: 

  • Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). 
  • Persistent cookies stay on the device after visiting our website and can be deleted by the user. Persistent cookies help us identify you as a unique visitor.

Depending on the entity that manage the cookies:

  • Cookies inserted directly by the Owner of the website in the user device. 
  • Third parties cookies inserted by a third party in the user device. Cookies installed by the owner of the site but the information collected is managed by a third party are also considered third party cookies.

What cookies we use?

Navigating our website, you may find cookies inserted directly by the Owner as described in the following section:

  • Technical cookies - Active always: These cookies are necessary to ensure the basic functioning of the Site and cannot be deactivated. For example, they allow identification of the session, access to restricted areas, use of security elements during browsing, etc.
CookieOwnerDurationExpiryFunction
JSESSIONIDSantander Asset ManagementSessionSessionServer session ID
VisitorIDSantander Asset ManagementPersistent1 yearIt is used by the web analysis tool to differentiate unique users
MetaCookieSantander Asset ManagementPersistent1 yearContains the name of all the cookies that may be used in the portal and are not affected by the use of cookie policy
COOK_FIRSTSantander Asset ManagementSessionSessionIs created the first time you access the portal and brand message if cookie policy is explicit or implicit
disclaimerSantander Asset ManagementSessionSessionRemember if the user has accepted the legal disclaimer to not to show the message again
OptanonAlertBoxCloudSantander Asset ManagementPersistent1 yearAllows the functioning of the cookies module
OptanonConsentSantander Asset ManagementPersistent1 yearAllows the functioning of the cookies module
nlbiSantander Asset ManagementSessionSessionEncapsulates DDoS Protection and Web Application Firewall: Load balancing cookie to ensure requests by a user are sent to the same origins server
Incap sesSantander Asset ManagementSessionSessionEncapsulates DDoS Protection and Web Application Firewall: The cookie on which HTTP requests are related to a certain session (AKA visit). Re-opening the browser and accessing the same site is supposed to be considered different visits. It is used in order to maintain an existing session (i.e. session cookie)
Visid incapSantander Asset ManagementPersistent 1 yearEncapsulates DDoS Protection and Web Application Firewall: The cookie on which sessions are related to a specific visitor (visitor representing a specific computer)in order to identify clients which have already visited the site. 
jsEnabled Santander Asset ManagementInstant0 seconds This cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
CookieDirectiveSantander Asset ManagementInstant0 secondsThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
NavigationSantander Asset ManagementInstant0 secondsThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
sesionIDSantander Asset ManagementInstant0 secondsThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
cssessionIDSantander Asset ManagementInstant0 secondsThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 profileSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 hidden_cookie_policy_warningSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_cookie_policySantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 terms_accepted_institutionalSantander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_legal_personSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 terms_accepted_professionalSantander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 terms_accepted_legal_personSantander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_professionalSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 terms_accepted_intermediariesSantander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_intermediariesSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 terms_accepted_individualSantander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_privateSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 terms_accepted_privateSantander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_retailSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_institutionalSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 eZSESSID21232f297a57a5a743894a0e4a801fc3Santander Asset ManagementSessionSessionThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_analyticsSantander Asset ManagementPersistent90 daysThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
 accept_legal_disclaimer_individualSantander Asset ManagementPersistent1 yearThis cookie is necessary to ensure the basic functioning of the site and cannot be deactivated. It allows access to restricted areas
  • Behavioural advertising cookies: These cookies, own or third party, store information on user behaviour obtained through continuous observation of their browsing habits (repeated visits to a specific site, interactions, keywords, online content production, etc.), allowing the development of a specific profile in order to show advertising based on such behaviour.
CookieOwnerDurationExpiryFunction
YSCYoutubeSessionSessionYoutube cookies used in the reproduction of videos through the web.
 GPSYoutubePersistent1 yearYoutube cookies used in the reproduction of videos through the web.
VISITOR_INFO1_LIVEYoutubeSessionSessionYoutube cookies used in the reproduction of videos through the web.
  • Analytical cookies: These cookies, either our own or those of third parties, are used to obtain information on the performance of the Site and the use made of it by the user, such as, for example, quantifying the number of users who have visited the Site, measuring and analysing statistics on how users arrive at the Site and what use they make of it
CookieOwnerDurationExpiryFunction
_gaGoogle AnalyticsPersistent2 yearsWe use Google Analytics to collect anonymize statistics of visits and use of our website. This information help us to understand the activity and be able to improve the ongoing user experience.
_gatGoogle AnalyticsPersistent2 yearsWe use Google Analytics to collect anonymize statistics of visits and use of our website. This information help us to understand the activity and be able to improve the ongoing user experience.
_utmaGoogle AnalyticsPersistent2 yearsWe use Google Analytics to collect anonymize statistics of visits and use of our website. This information help us to understand the activity and be able to improve the ongoing user experience.
_utmbGoogle AnalyticsPersistent2 yearsWe use Google Analytics to collect anonymize statistics of visits and use of our website. This information help us to understand the activity and be able to improve the ongoing user experience.
_utmcGoogle AnalyticsPersistent2 yearsWe use Google Analytics to collect anonymize statistics of visits and use of our website. This information help us to understand the activity and be able to improve the ongoing user experience.
_utmzGoogle AnalyticsPersistent2 yearsWe use Google Analytics to collect anonymize statistics of visits and use of our website. This information help us to understand the activity and be able to improve the ongoing user experience.
_gidSantander Asset ManagementPersistent1 dayUsed to distinguish users
_gat_UA-Santander Asset ManagementPersistent1 dayThis is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

 

These cookies are collected by a third party (Google Inc.). Google Analytics stores cookies in data centres located in USA and do not share your information with companies, organizations, or individuals outside of Google except in the following cases: with your consent, with domain administrators, for external processing or for legal reasons.

More information about Google privacy and terms in http://www.google.com/intl/en/policies/privacy/ 

More information about Google cookies usage in https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en&csw=1

Third party cookies

When you visit our website, you may receive cookies that are set by third parties. These may include cookies set by Google, YouTube, Financial Express. These cookies are used for certain functionalities in the website. We do not control the setting of these third-party cookies, so we suggest you might wish to check the third party website for more information about their use of cookies and how to manage them.

Google Maps: https://policies.google.com/technologies/cookies?hl=en

YouTube: https://policies.google.com/technologies/cookies?hl=en

Financial Express (For Fund centre): https://www.fefundinfo.com/en-gb/about/legal-and-policies/privacy-and-cookie-policy/

Configuration of the navigator

The use of cookies may be subject to your acceptance during the installation or updating of the navigator you use. This acceptance may be revoked by means of configuration options of content and privacy available in the navigator. You may also delete or refuse, some or all of the cookies, on our website at any time.

Depending on the type of browser, the procedure for revoking and removing cookies may be different. We recommend to consult the help section of the navigator or access the help pages of the following main navigators:

Firefox: http://support.mozilla.org/es/home

Internet Explorer: http://support.microsoft.com/ph/807/es-es

Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES

Opera: http://help.opera.com/Windows/8.54/es-ES/index.html

Chrome: https://support.google.com/chrome/?hl=es

Policy

Cookie Policy data and contacts

To help you understand cookies and the reasons for them, we’ve provided a description of each cookie that we use, what it does, and that it does not collect personal data about you.  We use a feature that allows us to anonymize all the user’s IPs addresses within our website. The IP anonymization/masking takes place as soon as data is received by the Analytics Collection Network, before any storage or processing takes place. It also includes pseudonymous identifiers (e.g. strings of numbers or letters) if it is possible for us to identify you from these.

If you would like to make any queries about our Website’s Cookie Policy or to revoke the previously provided consent, please contact us at the following email address: samukbpqueries@santanderam.com.