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Invested via a non-Santander platform - When the Santander investment is held on a non-Santander platform, please contact the relevant platform support team.
Invested via Santander - Please call 0800 328 1328. Lines are open 8am to 6pm Monday to Friday and 8am to 4pm on Saturday. Calls are recorded for training and monitoring purposes.
Alternatively, you can log on using your Santander Online Banking details at santander.co.uk.
We do not offer an email service to handle requests relating to investor information due to data security. Therefore, please contact us on the telephone number provided for investor related queries and general information.
NEW BUSINESS ENQUIRES – INTERMEDIARY ONLY.
For information on our range of funds, please contact our dedicated intermediary support team on 0141 626 2010, 9am to 5pm Monday to Friday, or by email at email@example.com. Calls are recorded for training and monitoring purposes.
We strive to provide excellent service to all our clients, but recognise that things do go wrong sometimes. Therefore, we take all complaints seriously and aim to resolve them promptly.
Please send your complaint and contact details to SAMUKComplaints@santanderam.com.
Please click here to view our complaints procedures.