- Invested through a platform
Where the Santander Asset Management investment is held ‘on platform’, please contact that platform directly.
- Invested directly (via a Santander Bank Adviser, the Santander Investment Hub or through a website)
Where the investment is NOT held on a platform, please call 0800 328 1328* (8am to 6pm Monday to Friday, 8am to 4pm Saturday). Otherwise, Log on and view your investments online through Santander Online Banking
Please note - we do not offer an email facility to handle requests relating to investor information for data security reasons. Please therefore contact us on the telephone number above if you have investor related queries or require information.
New business enquiries for Intermediaries only
For further information on our range of funds, please contact our dedicated sales and relationship team on 0141 626 2010* (9am to 5pm Monday to Friday) or email us at Intermediary.Enquiries@santanderam.co.uk. Our contact sheet can be found here (PDF 1058KB).
Please note that these contact details are for new business enquiries only. This team will not be able to respond to existing business enquiries.
Our goal is always to give excellent service, but we recognise that things can go wrong, so we take all complaints seriously and aim to resolve them promptly.
The best way for us to understand and resolve your complaint is for you to call us on 0800 171 2171* (8am to 6pm Monday to Friday, 9am to 4pm on Saturday).
To view our complaints procedure, please click here (PDF 52 KB).
For any issue related to the website, please email us at firstname.lastname@example.org, and we will respond to your query as soon as possible.
*Calls may be recorded or monitored for training purposes.